.support-public-page{color:var(--ink);display:grid;gap:20px;margin-inline:auto;width:min(100%,1180px)}.support-public-page *,.support-public-page :after,.support-public-page :before{box-sizing:border-box}.support-public-page a{color:inherit;text-decoration:none}.support-public-page button,.support-public-page input,.support-public-page select,.support-public-page textarea{font:inherit}.sp-breadcrumb{align-items:center;color:var(--muted);display:flex;font-size:12px;gap:8px;overflow:hidden;white-space:nowrap}.sp-breadcrumb a{color:var(--accent-2,#9d5c20);font-weight:850}.sp-breadcrumb span:last-child{overflow:hidden;text-overflow:ellipsis}.sp-hero,.sp-panel,.sp-section{background:var(--surface);border:1px solid hsla(37,18%,86%,.96);border-radius:28px;box-shadow:0 14px 40px #1e252b0e}.sp-hero{background:radial-gradient(circle at 10% 110%,rgba(199,121,43,.15),transparent 28rem),linear-gradient(145deg,#fffefb,#f8f3eb);display:grid;gap:24px;grid-template-columns:minmax(0,1.28fr) minmax(300px,.72fr);overflow:hidden;padding:clamp(24px,4vw,42px)}.sp-hero--dark{background:radial-gradient(circle at 4% 100%,rgba(199,121,43,.28),transparent 24rem),linear-gradient(145deg,#172b36,#29434f);border-color:#ffffff14;box-shadow:0 24px 60px #17263029;color:#fff}.sp-hero__content{display:flex;flex-direction:column;justify-content:center;min-width:0}.sp-kicker{align-items:center;background:var(--accent-soft);border-radius:999px;color:var(--accent-2,#9d5c20);display:inline-flex;font-size:11px;font-weight:900;gap:6px;padding:7px 12px;width:-moz-fit-content;width:fit-content}.sp-hero--dark .sp-kicker,.sp-kicker--light{background:#ffffff1a;color:#f3bc7b}.sp-hero h1{color:var(--deep,#17303b);font-size:clamp(30px,4vw,48px);font-weight:950;line-height:1.45;margin:12px 0 8px;max-width:780px}.sp-hero--dark h1{color:#fff}.sp-hero__content>p{color:var(--ink-2);font-size:14px;line-height:2.15;margin:0;max-width:760px}.sp-hero--dark .sp-hero__content>p{color:#cfdae0}.sp-actions{display:flex;flex-wrap:wrap;gap:10px;margin-top:22px}.sp-actions.no-margin{margin-top:0}.sp-btn{align-items:center;border:1px solid transparent;border-radius:14px;cursor:pointer;display:inline-flex;font-size:13px;font-weight:900;gap:8px;justify-content:center;min-height:48px;padding:10px 18px;transition:transform .16s ease,box-shadow .16s ease,border-color .16s ease}.sp-btn:hover{transform:translateY(-1px)}.sp-btn:disabled{cursor:not-allowed;opacity:.55;transform:none}.sp-btn--accent{background:var(--accent);border-color:var(--accent);box-shadow:0 10px 24px #c7792b40;color:#fff!important}.sp-btn--dark{background:var(--deep,#17303b);border-color:var(--deep,#17303b);color:#fff!important}.sp-btn--secondary{background:#fff;border-color:var(--line);color:var(--deep,#17303b)!important}.sp-btn--light{background:#ffffff14;border-color:#ffffff2b;color:#fff!important}.sp-btn--danger{background:var(--danger-soft);border-color:#edcbc8;color:var(--danger)!important}.sp-hero__facts{display:flex;flex-wrap:wrap;gap:12px;margin-top:28px}.sp-hero__facts>div{border-right:2px solid hsla(33,83%,72%,.6);min-width:180px;padding:2px 12px 2px 20px}.sp-hero__facts span,.sp-hero__facts strong{display:block}.sp-hero__facts strong{color:#fff;font-size:14px;font-weight:950}.sp-hero__facts span{color:#b9c7ce;font-size:11px;line-height:1.75;margin-top:3px}.sp-panel,.sp-section{padding:clamp(20px,3vw,28px)}.sp-section__head{align-items:flex-end;display:flex;gap:18px;justify-content:space-between;margin-bottom:20px}.sp-section__head.compact{align-items:flex-start;margin-bottom:16px}.sp-section__head h2,.support-thread-panel__head h2,.support-ticket-meta-card__head h2{color:var(--deep,#17303b);font-size:clamp(22px,3vw,30px);font-weight:950;line-height:1.5;margin:8px 0 0}.sp-section__head p{color:var(--muted);font-size:13px;line-height:2;margin:7px 0 0;max-width:720px}.sp-text-link{color:var(--accent-2,#9d5c20)!important;flex:0 0 auto;font-size:13px;font-weight:900}.sp-feature-card{background:linear-gradient(180deg,#fff,#fcfaf7);border:1px solid var(--line);border-radius:22px;overflow:hidden;padding:22px;position:relative;transition:border-color .16s ease,transform .16s ease,box-shadow .16s ease}.sp-feature-card:hover{border-color:#c7792b6b;box-shadow:0 14px 30px #1e252b11;transform:translateY(-2px)}.sp-feature-card__number{color:var(--accent-2,#9d5c20);display:inline-flex;font-size:12px;font-weight:950}.sp-feature-card h3{color:var(--deep,#17303b);font-size:18px;font-weight:950;line-height:1.65;margin:18px 0 0}.sp-feature-card p{color:var(--muted);font-size:13px;line-height:2;margin:8px 0 0}.about-manifesto{align-self:stretch;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#ffffff13;border:1px solid hsla(0,0%,100%,.11);border-radius:24px;display:flex;flex-direction:column;justify-content:center;padding:24px}.about-manifesto__label{color:#f3bc7b;font-size:11px;font-weight:900}.about-manifesto h2{color:#fff;font-size:24px;font-weight:950;line-height:1.55;margin:9px 0 0}.about-manifesto p{color:#c8d4da;font-size:12px;line-height:2;margin:9px 0 0}.about-manifesto ul{display:grid;gap:10px;list-style:none;margin:18px 0 0;padding:0}.about-manifesto li{align-items:center;color:#eef3f5;display:flex;font-size:12px;font-weight:850;gap:9px}.about-manifesto li span{background:#ffffff17;border-radius:9px;color:#f3bc7b;display:grid;height:28px;place-items:center;width:28px}.about-values-grid,.support-route-grid{display:grid;gap:14px;grid-template-columns:repeat(3,minmax(0,1fr))}.about-story-grid{align-items:stretch;display:grid;gap:18px;grid-template-columns:minmax(0,.82fr) minmax(0,1.18fr)}.about-problem-card{background:radial-gradient(circle at 0 100%,rgba(199,121,43,.28),transparent 20rem),var(--deep-2,#172630);border-radius:28px;color:#fff;display:flex;flex-direction:column;padding:28px}.about-problem-card h2{font-size:27px;font-weight:950;line-height:1.55;margin:12px 0 0}.about-problem-card p{color:#c5d0d6;font-size:13px;line-height:2.1;margin:10px 0 0}.about-problem-card__links{display:grid;gap:8px;margin-top:auto;padding-top:24px}.about-problem-card__links a{align-items:center;background:#ffffff0f;border:1px solid hsla(0,0%,100%,.11);border-radius:13px;color:#fff!important;display:flex;font-size:12px;font-weight:850;justify-content:space-between;padding:11px 13px}.about-problem-card__links a:after{color:#f3bc7b;content:"←"}.about-timeline{display:grid;gap:4px}.about-timeline article{display:grid;gap:14px;grid-template-columns:auto minmax(0,1fr);padding:14px 0;position:relative}.about-timeline article:not(:last-child):after{background:var(--line);bottom:-2px;content:"";position:absolute;right:19px;top:48px;width:1px}.about-timeline__number{background:var(--accent-soft);border-radius:13px;color:var(--accent-2,#9d5c20);display:grid;font-size:14px;font-weight:950;height:40px;place-items:center;position:relative;width:40px;z-index:1}.about-timeline h3{color:var(--deep,#17303b);font-size:16px;font-weight:950;line-height:1.7;margin:0}.about-timeline p{color:var(--muted);font-size:12px;line-height:2;margin:5px 0 0}.about-responsibility{align-items:center;background:#fff8ed;border:1px solid #e8c89f;border-radius:26px;display:grid;gap:18px;grid-template-columns:auto minmax(0,1fr) auto;padding:22px}.about-responsibility__icon{background:#fff;border-radius:17px;color:var(--accent-2,#9d5c20);display:grid;font-size:22px;font-weight:950;height:54px;place-items:center;width:54px}.about-responsibility h2{color:var(--deep,#17303b);font-size:21px;font-weight:950;line-height:1.6;margin:8px 0 0}.about-responsibility p{color:#755b3c;font-size:12px;line-height:2;margin:6px 0 0}.contact-route-card,.support-home-summary{align-self:stretch;background:#ffffffc7;border:1px solid hsla(37,18%,86%,.96);border-radius:24px;display:flex;flex-direction:column;gap:12px;justify-content:center;padding:20px}.support-home-summary{background:#ffffff12;border-color:#ffffff1c}.contact-route-card__label,.support-home-summary__label{color:var(--accent-2,#9d5c20);font-size:11px;font-weight:900}.support-home-summary__label{color:#f3bc7b}.contact-route-card article,.support-home-summary article{align-items:start;border-top:1px solid hsla(35,18%,87%,.82);display:grid;gap:12px;grid-template-columns:auto minmax(0,1fr);padding-top:13px}.support-home-summary article{border-top-color:#ffffff1a}.contact-route-card article>span,.support-home-summary article>span{background:var(--accent-soft);border-radius:12px;color:var(--accent-2,#9d5c20);display:grid;font-size:11px;font-weight:950;height:38px;place-items:center;width:38px}.support-home-summary article>span{background:#ffffff17;color:#f3bc7b}.contact-route-card strong,.support-home-summary strong{color:var(--deep,#17303b);display:block;font-size:13px;font-weight:950}.support-home-summary strong{color:#fff}.contact-route-card p,.support-home-summary p{color:var(--muted);font-size:11px;line-height:1.85;margin:4px 0 0}.support-home-summary p{color:#c6d2d8}.contact-layout,.support-conversation-layout,.support-create-layout{align-items:start;display:grid;gap:18px;grid-template-columns:minmax(270px,.72fr) minmax(0,1.28fr)}.support-conversation-layout,.support-create-layout{grid-template-columns:minmax(0,1fr) 320px}.contact-sidebar,.support-create-sidebar,.support-ticket-sidebar{display:grid;gap:14px}.contact-methods{display:grid;gap:10px}.contact-method-card{align-items:center;background:#fff;border:1px solid var(--line);border-radius:18px;display:grid;gap:12px;grid-template-columns:auto minmax(0,1fr);padding:14px}.contact-method-card__icon{background:var(--accent-soft);border-radius:14px;color:var(--accent-2,#9d5c20);display:grid;font-size:17px;font-weight:950;height:44px;place-items:center;width:44px}.contact-method-card a,.contact-method-card small,.contact-method-card span,.contact-method-card strong{display:block}.contact-method-card small{color:var(--muted);font-size:10px}.contact-method-card a,.contact-method-card strong{color:var(--deep,#17303b)!important;font-size:12px;font-weight:900;line-height:1.8;margin-top:3px}.contact-method-card div>span{color:var(--muted);font-size:10px;margin-top:2px}.contact-note-card,.support-next-step-card,.support-ticket-help-card{background:var(--deep-2,#172630);border-radius:20px;color:#fff;padding:18px}.contact-note-card strong,.support-next-step-card strong,.support-ticket-help-card strong{display:block;font-size:14px;font-weight:950;line-height:1.7}.contact-note-card p,.support-next-step-card p,.support-ticket-help-card p{color:#c4d0d6;font-size:11px;line-height:2;margin:7px 0 0}.contact-note-card a,.support-next-step-card a{color:#f3bc7b!important;display:inline-flex;font-size:11px;font-weight:900;margin-top:13px}.contact-form-panel__category{background:var(--accent-soft);border-radius:999px;color:var(--accent-2,#9d5c20);flex:0 0 auto;font-size:11px;font-weight:900;padding:7px 11px}.sp-form{display:grid;gap:16px}.sp-form-grid{display:grid;gap:14px;grid-template-columns:repeat(2,minmax(0,1fr))}.sp-field{display:grid;gap:7px;min-width:0}.sp-field.full{grid-column:1/-1}.sp-field>span{color:var(--ink-2);font-size:12px;font-weight:900}.sp-field input,.sp-field select,.sp-field textarea,.sp-reply-composer textarea{background:#fff;border:1px solid var(--line);border-radius:14px;color:var(--ink);font-size:13px;min-width:0;outline:none;padding:12px 13px;transition:border-color .16s ease,box-shadow .16s ease;width:100%}.sp-field input,.sp-field select{min-height:48px}.sp-field textarea,.sp-reply-composer textarea{line-height:2;min-height:150px;resize:vertical}.sp-field input:focus,.sp-field select:focus,.sp-field textarea:focus,.sp-reply-composer textarea:focus{border-color:var(--accent);box-shadow:0 0 0 4px #c7792b1c}.sp-field small{color:var(--muted);font-size:10px;text-align:left}.sp-form-footer{align-items:center;border-top:1px solid var(--line);display:flex;gap:16px;justify-content:space-between;padding-top:16px}.sp-form-footer>p{color:var(--muted);font-size:11px;line-height:1.9;margin:0;max-width:620px}.support-public-page .support-message{align-items:center;border-radius:16px;display:flex;font-size:12px;gap:12px;justify-content:space-between;line-height:1.9;padding:13px 15px}.support-public-page .support-message button{background:#ffffffa6;border:0;border-radius:10px;color:currentColor;cursor:pointer;flex:0 0 auto;font-size:11px;font-weight:900;padding:7px 11px}.support-search-box{align-items:center;background:#ffffff1a;border:1px solid hsla(0,0%,100%,.14);border-radius:16px;display:grid;gap:10px;grid-template-columns:auto minmax(0,1fr) auto;margin-top:20px;max-width:680px;padding:7px 12px}.support-search-box>span{color:#f3bc7b;font-size:22px}.support-search-box input{background:transparent;border:0;color:#fff;font-size:13px;min-width:0;outline:none;padding:10px 0}.support-search-box input::-moz-placeholder{color:#aebdc5}.support-search-box input::placeholder{color:#aebdc5}.support-search-box small{color:#becbd1;font-size:10px;white-space:nowrap}.support-route-item{background:linear-gradient(180deg,#fff,#fcfaf7);border:1px solid var(--line);border-radius:22px;display:flex;flex-direction:column;padding:20px;transition:transform .16s ease,border-color .16s ease,box-shadow .16s ease}.support-route-item:hover{border-color:#c7792b6b;box-shadow:0 14px 30px #1e252b11;transform:translateY(-2px)}.support-route-item__code{background:var(--accent-soft);border-radius:15px;color:var(--accent-2,#9d5c20);display:grid;font-size:12px;font-weight:950;height:46px;place-items:center;width:46px}.support-route-item h3{color:var(--deep,#17303b);font-size:18px;font-weight:950;line-height:1.7;margin:16px 0 0}.support-route-item p{color:var(--muted);font-size:12px;line-height:2;margin:7px 0 0}.support-route-item>strong{color:var(--accent-2,#9d5c20);font-size:11px;font-weight:900;margin-top:auto;padding-top:18px}.support-faq-panel__head,.support-thread-panel__head,.support-ticket-list-panel__head{align-items:flex-start;display:flex;gap:18px;justify-content:space-between;margin-bottom:18px}.sp-tabs{display:flex;flex-wrap:wrap;gap:8px}.sp-tab{background:#fff;border:1px solid var(--line);border-radius:999px;color:var(--muted);cursor:pointer;font-size:11px;font-weight:850;padding:8px 12px}.sp-tab.active{background:var(--deep,#17303b);border-color:var(--deep,#17303b);color:#fff}.sp-faq-list{display:grid;gap:10px;margin-top:16px}.sp-faq-item{background:#fff;border:1px solid var(--line);border-radius:17px;overflow:hidden}.sp-faq-item summary{align-items:center;cursor:pointer;display:grid;gap:12px;grid-template-columns:minmax(0,1fr) auto auto;list-style:none;padding:16px}.sp-faq-item summary::-webkit-details-marker{display:none}.sp-faq-item summary>span{color:var(--deep,#17303b);font-size:13px;font-weight:900;line-height:1.8}.sp-faq-item summary small{background:var(--surface-2);border-radius:999px;color:var(--muted);font-size:9px;font-weight:850;padding:5px 9px}.sp-faq-item summary i{background:var(--accent-soft);border-radius:9px;color:var(--accent-2,#9d5c20);display:grid;font-style:normal;font-weight:900;height:28px;place-items:center;transition:transform .16s ease;width:28px}.sp-faq-item[open] summary i{transform:rotate(45deg)}.sp-faq-item p{border-top:1px solid var(--line);color:var(--muted);font-size:12px;line-height:2.1;margin:0;padding:15px 16px}.sp-empty-state,.sp-loading-state{align-content:center;display:grid;gap:9px;min-height:190px;padding:28px;place-items:center;text-align:center}.sp-empty-state strong,.sp-loading-state strong{color:var(--deep,#17303b);font-size:16px;font-weight:950}.sp-empty-state>span{background:var(--accent-soft);border-radius:16px;color:var(--accent-2,#9d5c20);display:grid;font-size:20px;font-weight:950;height:48px;place-items:center;width:48px}.sp-empty-state p{color:var(--muted);font-size:12px;line-height:1.95;margin:0 0 6px;max-width:520px}.sp-loader{animation:sp-spin .8s linear infinite;border:3px solid rgba(199,121,43,.17);border-radius:50%;border-top:3px solid var(--accent);height:28px;width:28px}@keyframes sp-spin{to{transform:rotate(1turn)}}.support-new-hero{grid-template-columns:minmax(0,1fr) minmax(280px,.55fr)}.support-new-hero__summary{align-self:center;display:grid;gap:10px}.support-new-hero__summary article{background:#ffffffd1;border:1px solid var(--line);border-radius:18px;padding:14px}.support-new-hero__summary small,.support-new-hero__summary strong{display:block}.support-new-hero__summary small{color:var(--muted);font-size:10px}.support-new-hero__summary strong{color:var(--deep,#17303b);font-size:13px;font-weight:950;line-height:1.75;margin-top:5px}.support-category-hint{background:#fff8ed;border:1px solid #e8c89f;border-radius:16px;grid-column:1/-1;padding:12px 14px}.support-category-hint span{color:var(--accent-2,#9d5c20);font-size:10px;font-weight:900}.support-category-hint p{color:#755b3c;font-size:11px;line-height:1.95;margin:4px 0 0}.support-guide-card{background:radial-gradient(circle at 0 100%,rgba(199,121,43,.28),transparent 17rem),var(--deep-2,#172630);border-radius:24px;color:#fff;padding:22px}.support-guide-card h2{font-size:22px;font-weight:950;line-height:1.6;margin:11px 0 0}.support-guide-card ul{display:grid;gap:12px;list-style:none;margin:18px 0 0;padding:0}.support-guide-card li{align-items:center;color:#d7e0e4;display:grid;font-size:11px;gap:9px;grid-template-columns:auto minmax(0,1fr);line-height:1.9}.support-guide-card li span{background:#ffffff17;border-radius:10px;color:#f3bc7b;display:grid;font-size:10px;font-weight:950;height:30px;place-items:center;width:30px}.support-ticket-stats{align-self:stretch;display:grid;gap:10px;grid-template-columns:repeat(2,minmax(0,1fr))}.support-ticket-stats article{background:#fffc;border:1px solid var(--line);border-radius:18px;padding:14px}.support-ticket-stats article.attention{background:#fff8ed;border-color:#e8c89f}.support-ticket-stats small,.support-ticket-stats strong{display:block}.support-ticket-stats small{color:var(--muted);font-size:10px}.support-ticket-stats strong{color:var(--deep,#17303b);font-size:25px;font-weight:950;margin-top:4px}.support-ticket-list-panel__head{align-items:flex-end}.support-ticket-list-panel__head h2{color:var(--deep,#17303b);font-size:27px;font-weight:950;margin:7px 0 0}.support-ticket-list-panel__head p{color:var(--muted);font-size:11px;margin:5px 0 0}.sp-ticket-list{display:grid;gap:10px}.sp-ticket-card{align-items:center;background:#fff;border:1px solid var(--line);border-radius:18px;display:grid;gap:14px;grid-template-columns:minmax(0,1fr) auto;padding:16px;transition:border-color .16s ease,transform .16s ease,box-shadow .16s ease}.sp-ticket-card:hover{border-color:#c7792b6b;box-shadow:0 12px 24px #1e252b0f;transform:translateY(-1px)}.sp-ticket-card__topline{align-items:center;display:flex;gap:10px;justify-content:space-between}.sp-ticket-card__topline>span:first-child{color:var(--accent-2,#9d5c20);font-size:10px;font-weight:900}.sp-ticket-card h3{color:var(--deep,#17303b);font-size:15px;font-weight:950;line-height:1.75;margin:10px 0 0}.sp-ticket-card__meta{color:var(--muted);display:flex;flex-wrap:wrap;font-size:10px;gap:7px 13px;margin-top:7px}.sp-ticket-card__arrow{background:var(--surface-2);border-radius:12px;color:var(--accent-2,#9d5c20);display:grid;font-weight:950;height:36px;place-items:center;width:36px}.sp-ticket-skeletons{display:grid;gap:10px}.sp-ticket-skeletons span{animation:sp-shimmer 1.4s infinite;background:linear-gradient(90deg,#f2efea 25%,#faf8f4,#f2efea 75%);background-size:200% 100%;border-radius:18px;height:104px}@keyframes sp-shimmer{to{background-position:-200% 0}}.support-public-page .support-status{border-radius:999px;font-size:10px;font-weight:900;padding:6px 10px}.support-ticket-detail-hero{grid-template-columns:1fr}.support-ticket-detail-hero__topline{align-items:center;display:flex;gap:12px;justify-content:space-between}.support-ticket-progress{background:var(--surface-2);border-radius:999px;height:7px;margin-top:20px;overflow:hidden}.support-ticket-progress span{background:linear-gradient(90deg,var(--accent),#e2aa6b);border-radius:inherit;display:block;height:100%;transition:width .25s ease}.support-thread-panel{min-width:0}.support-thread-panel__head{border-bottom:1px solid var(--line);padding-bottom:16px}.support-thread-panel__head>span{background:var(--surface-2);border-radius:999px;color:var(--muted);font-size:10px;font-weight:850;padding:6px 10px}.sp-thread{display:grid;gap:14px}.sp-bubble{background:var(--surface-2);border:1px solid var(--line);border-radius:20px 20px 6px;justify-self:start;padding:14px;width:min(88%,720px)}.sp-bubble.staff{background:#fff8ed;border-color:#e8c89f;border-radius:20px 20px 20px 6px;justify-self:end}.sp-bubble__head{align-items:center;display:flex;gap:12px;justify-content:space-between}.sp-bubble__head>div{align-items:center;display:flex;gap:9px}.sp-bubble__avatar{background:#fff;border-radius:11px;color:var(--accent-2,#9d5c20);display:grid;font-size:9px;font-weight:950;height:34px;place-items:center;width:34px}.sp-bubble__head strong{color:var(--deep,#17303b);font-size:11px;font-weight:950}.sp-bubble__head time{color:var(--muted);font-size:9px}.sp-bubble p{color:var(--ink-2);font-size:12px;line-height:2.05;margin:10px 0 0;white-space:pre-wrap}.sp-reply-composer{border-top:1px solid var(--line);display:grid;gap:12px;margin-top:20px;padding-top:18px}.sp-reply-composer__footer,.sp-reply-composer__head{align-items:flex-start;display:flex;gap:16px;justify-content:space-between}.sp-reply-composer__head span,.sp-reply-composer__head strong{display:block}.sp-reply-composer__head strong{color:var(--deep,#17303b);font-size:14px;font-weight:950}.sp-reply-composer__footer p,.sp-reply-composer__head small,.sp-reply-composer__head span{color:var(--muted);font-size:10px;line-height:1.9}.sp-reply-composer__head span{margin-top:3px}.sp-reply-composer__footer{align-items:center}.sp-reply-composer__footer p{margin:0;max-width:520px}.sp-closed-state{align-items:center;border-top:1px solid var(--line);display:grid;gap:12px;grid-template-columns:auto minmax(0,1fr) auto;margin-top:20px;padding-top:18px}.sp-closed-state>span{background:var(--good-soft);border-radius:14px;color:var(--good);display:grid;font-weight:950;height:42px;place-items:center;width:42px}.sp-closed-state strong{color:var(--deep,#17303b);font-size:13px;font-weight:950}.sp-closed-state p{color:var(--muted);font-size:10px;margin:3px 0 0}.support-ticket-meta-card{position:sticky;top:112px}.support-ticket-meta-card__head{margin-bottom:16px}.support-ticket-meta-card dl{display:grid;gap:0;margin:0}.support-ticket-meta-card dl>div{align-items:center;border-top:1px solid var(--line);display:grid;gap:12px;grid-template-columns:auto minmax(0,1fr);padding:12px 0}.support-ticket-meta-card dt{color:var(--muted);font-size:10px}.support-ticket-meta-card dd{color:var(--deep,#17303b);font-size:11px;font-weight:850;line-height:1.8;margin:0;text-align:left}.support-ticket-meta-card dd a{color:var(--accent-2,#9d5c20)!important}.support-ticket-sidebar__actions{display:grid;gap:8px;margin-top:14px}@media(max-width:1079px){.support-public-page{gap:14px}.sp-breadcrumb{display:none}.about-story-grid,.contact-layout,.sp-hero,.support-conversation-layout,.support-create-layout{grid-template-columns:1fr}.sp-hero{padding:24px}.support-ticket-meta-card{position:static}.contact-sidebar,.support-ticket-sidebar{order:2}}@media(max-width:780px){.support-public-page{gap:12px}.about-problem-card,.about-responsibility,.sp-hero,.sp-panel,.sp-section{border-radius:22px}.sp-hero{padding:19px}.sp-hero h1{font-size:28px}.sp-hero__content>p{font-size:12px}.about-responsibility,.sp-form-footer,.sp-reply-composer__footer,.sp-reply-composer__head,.sp-section__head,.support-faq-panel__head,.support-thread-panel__head,.support-ticket-list-panel__head{align-items:start;display:grid;grid-template-columns:1fr}.about-values-grid,.sp-form-grid,.support-route-grid,.support-ticket-stats{grid-template-columns:1fr}.about-responsibility__icon{height:46px;width:46px}.sp-actions,.sp-actions .sp-btn,.sp-form-footer .sp-btn{width:100%}.sp-actions{display:grid}.sp-actions.no-margin{width:100%}.contact-form-panel__category,.sp-text-link{justify-self:start}.sp-faq-item summary{grid-template-columns:minmax(0,1fr) auto}.sp-faq-item summary small{display:none}.support-ticket-list-panel__head .sp-tabs{flex-wrap:nowrap;overflow-x:auto;padding-bottom:3px;scrollbar-width:none;width:100%}.support-ticket-list-panel__head .sp-tabs::-webkit-scrollbar{display:none}.sp-ticket-card{padding:14px}.sp-ticket-card__topline{align-items:flex-start}.sp-ticket-card__arrow{display:none}.sp-ticket-card{grid-template-columns:1fr}.sp-bubble{width:94%}.sp-bubble__head{align-items:flex-start}.sp-bubble__head time{line-height:1.7;max-width:110px;text-align:left}.sp-closed-state{grid-template-columns:auto minmax(0,1fr)}.sp-closed-state .sp-btn{grid-column:1/-1}}@media(max-width:480px){.sp-hero h1{font-size:24px}.sp-hero__facts{display:grid;grid-template-columns:1fr}.sp-hero__facts>div{min-width:0}.support-search-box{grid-template-columns:auto minmax(0,1fr)}.support-search-box small{display:none}.about-manifesto,.about-problem-card,.sp-panel,.sp-section,.support-guide-card{padding:18px}.support-public-page .support-message{align-items:flex-start;flex-direction:column}}.support-mobile-quick-actions{display:none}.sp-confirm-overlay{-webkit-backdrop-filter:blur(5px);backdrop-filter:blur(5px);background:#121f267a;display:grid;inset:0;padding:18px;place-items:end center;position:fixed;z-index:260}.sp-confirm-dialog{background:#fff;border:1px solid hsla(35,18%,87%,.96);border-radius:24px;box-shadow:0 24px 70px #121f263d;color:var(--ink,#1e252b);padding:22px;text-align:center;width:min(100%,420px)}.sp-confirm-dialog__icon{background:var(--danger-soft,#fdeceb);border-radius:17px;color:var(--danger,#a84b44);display:grid;font-size:22px;font-weight:950;height:52px;margin:0 auto 13px;place-items:center;width:52px}.sp-confirm-dialog h2{font-size:20px;font-weight:950;margin:0}.sp-confirm-dialog p{color:var(--muted,#778087);font-size:12px;line-height:2;margin:8px 0 18px}.sp-confirm-dialog__actions{display:grid;gap:9px;grid-template-columns:1fr 1fr}@media(max-width:780px){.support-public-page{gap:12px;padding:0 0 var(--mobile-content-bottom);width:100%}.support-public-page>.app-page-bar{margin-inline:0}.support-public-page .about-problem-card,.support-public-page .about-responsibility,.support-public-page .sp-hero,.support-public-page .sp-panel,.support-public-page .sp-section{border-radius:20px;box-shadow:0 8px 24px #1e252b0d}.support-public-page .sp-hero{padding:20px 18px}.support-public-page .sp-hero h1{font-size:23px;line-height:1.55;margin-top:10px}.support-public-page .sp-hero__content>p{font-size:13px;line-height:2}.support-public-page .sp-kicker{font-size:10.5px;padding:6px 10px}.about-hero .about-manifesto,.contact-hero .contact-route-card,.support-home-hero .support-home-summary,.support-new-hero .support-new-hero__summary{margin-top:4px}.support-search-box{border-radius:15px;margin-top:17px;min-height:52px}.sp-field input,.sp-field select,.sp-field textarea,.sp-reply-composer textarea,.support-search-box input{font-size:16px}.support-home-hero .sp-actions{display:none}.support-mobile-quick-actions{display:grid;gap:9px}.support-mobile-quick-actions__item,.support-mobile-quick-actions__new{background:#fff;border:1px solid var(--line,#e4dfd8);border-radius:18px;color:var(--deep,#17303b);min-height:58px;text-decoration:none}.support-mobile-quick-actions__item{align-items:center;display:grid;gap:11px;grid-template-columns:44px minmax(0,1fr) auto;padding:11px 13px}.support-mobile-quick-actions__icon{background:var(--accent-soft,#f7eadb);border-radius:14px;color:var(--accent-2,#9d5c20);display:grid;font-size:22px;font-weight:950;height:44px;place-items:center;width:44px}.support-mobile-quick-actions__item>span:nth-child(2){display:grid;gap:2px;min-width:0}.support-mobile-quick-actions__item strong{font-size:13px;font-weight:950}.support-mobile-quick-actions__item small{color:var(--muted,#778087);font-size:10.5px}.support-mobile-quick-actions__item b{color:var(--muted,#778087);font-size:16px}.support-mobile-quick-actions__new{align-items:center;background:var(--accent,#c7792b);border-color:var(--accent,#c7792b);box-shadow:0 10px 24px #c7792b33;color:#fff;display:flex;font-size:13px;font-weight:950;gap:8px;justify-content:center}.support-route-grid{gap:9px}.support-route-item{min-height:0;padding:16px}.support-route-item__code{height:38px;width:38px}.support-ticket-stats{gap:8px;grid-template-columns:repeat(2,minmax(0,1fr))}.support-ticket-stats article{min-height:76px;padding:12px}.contact-form-panel,.support-create-form-panel,.support-thread-panel,.support-ticket-list-panel{padding:17px}.support-ticket-list-panel__head .sp-tabs{margin-inline:-3px;padding:2px 3px 5px}.sp-tab{flex:0 0 auto;min-height:42px;padding-inline:16px}.sp-ticket-card{background:#fff;border-radius:17px;padding:15px}.sp-ticket-card h3{font-size:14px;line-height:1.8}.sp-ticket-card__meta{font-size:10.5px;gap:6px 10px}.support-new-hero,.support-ticket-detail-hero,.support-tickets-hero{background:linear-gradient(145deg,#fffefb,#f8f3eb)}.support-create-sidebar,.support-ticket-sidebar{display:grid;gap:10px}.contact-form-panel .sp-form-footer,.support-create-form-panel .sp-form-footer{-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#fffffff5;border-top:1px solid var(--line,#e4dfd8);bottom:var(--mobile-tabbar-offset, calc(78px + env(safe-area-inset-bottom)) );margin:18px -17px -17px;padding:12px 17px;position:sticky;z-index:30}.contact-form-panel .sp-form-footer>p,.support-create-form-panel .sp-form-footer>p{display:none}.contact-form-panel .sp-form-footer .sp-btn,.support-create-form-panel .sp-form-footer .sp-actions{width:100%}.support-create-form-panel .sp-form-footer .sp-actions{grid-template-columns:.75fr 1.25fr}.support-conversation-layout{gap:10px}.support-ticket-detail-hero{padding-bottom:16px}.support-ticket-progress{height:7px;margin-top:16px}.sp-thread{gap:10px}.sp-bubble{border-radius:18px;padding:13px;width:92%}.sp-bubble.staff{border-bottom-right-radius:6px}.sp-bubble:not(.staff){border-bottom-left-radius:6px}.sp-reply-composer{-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#fffffffa;border-radius:18px 18px 0 0;bottom:var(--mobile-tabbar-offset, calc(78px + env(safe-area-inset-bottom)) );box-shadow:0 -14px 34px #1e252b17;margin:16px -17px -17px;padding:13px 17px;position:sticky;z-index:35}.sp-reply-composer__footer p,.sp-reply-composer__head span{display:none}.sp-reply-composer__footer .sp-btn{width:100%}.about-story-grid,.contact-layout{gap:10px}.contact-sidebar{order:0}.contact-methods{gap:8px}.contact-method-card{border-radius:17px;min-height:66px;padding:12px}.about-values-grid{gap:9px}.about-timeline article,.sp-feature-card{padding:15px}.about-responsibility{gap:13px;padding:18px}.sp-confirm-overlay{padding:12px 12px calc(12px + env(safe-area-inset-bottom))}.sp-confirm-dialog{border-radius:24px 24px 18px 18px;padding:20px 18px}}@media(max-width:390px){.support-public-page{padding-inline:10px}.support-public-page>.app-page-bar{margin-inline:-10px}.support-ticket-stats article{min-height:70px}.sp-confirm-dialog__actions{grid-template-columns:1fr}}